NOTICE
You have “2 DAYS” from the date of delivery to claim for the Return or Exchange.
- The product must be unused, and must be in the original packaging.
- Return only valid in case if you received defected/faulty product, but “Change of Mind” is not acceptable. You can ask for return and claimed within 2 days.
- No Return, and No Exchange on DISCOUNTED / SALE items.
- The procedure of return is very simple, send us back that product to our address through any courier logistics (Pakistan Post, M&P, Leopard, or TCS), after receiving the product our customer service department will contact you for your Bank Account details or Easypaisa details.
- For our address details drop a message on our Instagram page @thethriftstoreonline
- The exchange will be processed in 7 days.
- In size exchange delivery charges Rs.200/- will apply.
- The customer will bear the delivery charges as well while sending us back to us.
- If you received the product ,and product has defected, so NO CHARGES will apply, you can get a refund, or you can exchange with the other product as well without any cost
- For size exchange, you just have to send us back to our address through any courier (Pakistan Post, M&P, Leopard, or TCS) delivery charges will be bear by the customer.
- After receiving the product from your side we will send you back your required size. For address details just drop a message on our Instagram page @thethriftstoreonline